Mini DisplayPort to HDMI and Mini Display Port to VGA AdaptersĮnsure that you have the ability to connect your Microsoft Surface device to nearly any display. Whether you are out in the field presenting or at home streaming movies this adapter kit brings you the light-weight, portable, and simplified connectivity that you need. The Gigabit Ethernet adapter offers up to 1000Mbps over Ethernet to nearly any desk, terminal, or office. The Mini DisplayPort to HDMI and Mini DisplayPort to VGA adapters allow the Microsoft Surface or Surface Pro to connect to the VGA or HDMI input of a projector, monitor, or HDTV. Bringing your own device to a meeting or presentation is an everyday occurrence, being able to connect to nearly any display is crucial. This is really one of the only posts I could find on the internet running into the same issue as myself.The Microsoft Surface adapter kit provides the connections you need while on-the-go for your Surface Pro 2, Surface 3, Surface Pro 3, Surface Pro 4, and/or Surface Book. I've yet to find out why this is happening or a 100% full resolution for it. Waited a few days, tried it again and its working. Tested my "bad" one with another laptop and ethernet was still not working. I swapped docks to a new one (which worked). Next day I re-plugged in the 2nd user's ethernet back into their dock and its ALSO working again. I actually swapped the now working dock with the original user's laptop again and its still working.
SO after a day or two, i was about to call Microsoft to warranty replace until I thought i'd dock it one more time to try again. The 2nd user this happened to, i just unplugged the ethernet so they can still work on the wireless for the time being. everything with the computer's network setting, even though the computer is not the issue. Ran alot of different network command lines suggested by the internet to flush, reset, etc. I installed and ran the entire MS diagnostic kit, which didn't fix or diagnose anything that helped. I have the dock firmware updater install on all machine so they auto update the dock when firmware is available so i know it's not a firmware thing.
You'd think it's a bad dock right? Well coincidently that same week, another user's dock was having the same issue.
Tried three different surface books on the "bad" dock and ethernet wasn't working. Took the "bad" dock back for some testing.
Once I discovered that the machine was on WiFi, I grabbed a different dock and ethernet is working. Interestingly enough, i've ran (and am still running into) this issue as well, but with the regular surface dock (gen 1) - I've done alot of troubleshooting myself and couldn't find an answer as well.
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